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PedesNex
Asteroid

PS4 and Samsung TV Remote

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We have a UN65MU9000 and it’s been having off and on issues with the PS4. Initially we were able to control the PS4 with the TV’s remote, mainly used with the PlayStation TV app but are no longer able to do so. 

 

I’ve tried resetting the HDMI Device Link/PS4 and the Anynet+(HDMI-CEC) including power on/off with no such luck. I did try configuring the Universal Remote but there is no option for Sony or PS4 under any of the listings.

 

Edit: I forgot to add that both are updated to the latest and the PS4 will no longer auto turn on if switching to the device from the TV. It will switch to it if the PS4 is is turned on first. 

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Johnny_Utah
Constellation

Re: PS4 and Samsung TV Remote

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Hello! So I was having the same issue with my tv just recently and after searching online for a bit I came across this link here...https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/tv/thread-id/204/page/2, and then it also lead me to this link...https://www.samsung.com/us/support/answer/ANS00049106/

But the fix for me was just unplugging the TV for a good 15 minutes. After plugging the TV back in I turned on the PS4 first and the TV turned on with it. The smart remote also started to work with the PS4 again! Not sure how long this will last for but I'm just glad I got the smart remote to work with my PS4 again. Hope this works for you too!

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27 REPLIES 27
Samsung Moderator
Samsung Moderator

Re: PS4 and Samsung TV Remote

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How was it previously set up to control the PlayStation?

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PedesNex
Asteroid

Re: PS4 and Samsung TV Remote

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When the TV was first set up, it auto detected the PS4 and the remote controlled it right out of the box.
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Samsung Moderator
Samsung Moderator

Re: PS4 and Samsung TV Remote

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Have you been through a universal remote setup on the TV yet?


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PedesNex
Asteroid

Re: PS4 and Samsung TV Remote

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I’ve tried that but there is no option in setting up a PS4 but there is for Xbox. Under OTT Box/Game Console, the only option available is Sony and I’ve tried that but it still doesnt detect it.

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Samsung Moderator
Samsung Moderator

Re: PS4 and Samsung TV Remote

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Are you trying to connect the controller to the television or the television remote to the PlayStation?

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PedesNex
Asteroid

Re: PS4 and Samsung TV Remote

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The television’s remote to the PS4.

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Samsung Moderator
Samsung Moderator

Re: PS4 and Samsung TV Remote

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@userE7h66z8C2h: Are you using the pro?


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PedesNex
Asteroid

Re: PS4 and Samsung TV Remote

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I don’t have the pro, just the PS4 slim. It’s roughly 2 years old
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Samsung Moderator
Samsung Moderator

Re: PS4 and Samsung TV Remote

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It didn't change the setting in the PS4 in the most recent update did it? 


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