cancel
Showing results for 
Search instead for 
Did you mean: 
userH2eGKP0VdQ
Constellation

Periodic Black Screen UE50JU6800

I am experiencing a black screen periodically. Sop far it has only happened in the early hours of the morning, I am not sure if that is significant. Also, from time to time I experience half the screen dark. The top half only, so far. Any suggestions?

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Periodic Black Screen UE50JU6800

The model number that you provided is international. The symptom you are describing may require a technician to evaluate. This media is for US models support and service. I would suggest you reach out to the Samsung office in your region for further assistance. Here is a link to find their support page and contact information: http://www.samsung.com/visitcountry

Reply
Loading...