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75" QLED Periodic Black Screen

(Topic created: 02-05-2019 10:00 AM)
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userK4rXSzLSas
Asteroid
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QLED and The Frame

I’ve seen a few topics on this and I’ve made sure the TV is up to date. I have a 75” QLED that keeps going to a black screen for 1-3 seconds then comes back. This only happens while watching the cable connected through my XBox. Netflix, Hulu and any other app doesn’t do this through Xbox, it is just the cable. I’ve swapped cables and the problem follows just that connection.  If I bypass the Xbox, the screen doesn’t do it.  Any ideas?

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user6CZH1K7kyo
Astronaut
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QLED and The Frame

We have a new Q60T 85" and have exactly the same issue watching a satellite box connected through HDMI

 

m,.

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userntxLEImtF3
Constellation
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QLED and The Frame

I have a new Q80T that also does this. I'm using an apple tv. As an example while in Netflix I'll open new content and the TV goes black, then a spinner then then the content shows. About half the time and I have to press the play button again. Then the same thing happens when stopping the content to go back to the app; stop, black, spinner, app displayed. 

 

Samsung, ideas?

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