Original topic:

Portion of Screen Darkened

(Topic created: 07-29-2021 10:14 AM)
usert97Ng1CfZA
Astronaut
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4k, 8k and Other TVs

Hello, a portion of my screen on my 43” TV is darkened and I wanted to know if anyone knows what the fix for this is. It initially was on the right side of the screen for about a week or so, but has now all of a sudden flipped to the left side, with the right side now looking fine. 

What it looks like now:

1896D7F5-A4FC-4E3E-AD25-53CCE440875A.jpeg

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3 Replies
Diaboyos
Supernova
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4k, 8k and Other TVs
Looks like the back panel is going out. If it's under warranty file a warranty claim. If it's not under warranty I'm afraid the cost to repair would be on you. The cost to repair would be high and imo better spent towards a new TV.
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SamsungJam
Community Manager
Community Manager
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4k, 8k and Other TVs

@Diaboyos was correct.  This is something that would require service.  If you would like to look into service options, feel free to send me a private message with your full model and serial number.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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fungurl2010
Astronaut
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4k, 8k and Other TVs
Panel is going out or got hit to damage the panel
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