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Problem with my 55 inch TV

(Topic created on: 4/22/20 5:31 AM)
userXJ34Nm0wtG
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Hello

A few months ago I bought a 55-inch Samsung TV.
I'll attach the serial number and TV information.
I have some big problems:
1. I cannot record any program; neither live , nor scheduled.
2. I like the picture in the picture but unfortunately it was not in the settings.
3. A number of its icons were inactive from the beginning.
3. A number of other icons have been disabled for a few days, such as: channel editing, Wi-Fi connectivity and even TV reset.
Thanks for following you

 

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SamsungLou
Samsung Moderator
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Could you provide the model number for the television?


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SamsungLou
Samsung Moderator
Samsung Moderator
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Could you provide the model number for the television?


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userXJ34Nm0wtG
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hello

Model code: UE55RU7100UXTK

serial number: <HIDDEN>

Best regards

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userXJ34Nm0wtG
Asteroid
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Model code: UE55RU7100UXTK

serial number: <HIDDEN>

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SamsungAl
Samsung Moderator
Samsung Moderator
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This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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