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Constellation

Purple vertical line on Left side

75" 4K tv just barely owned it 1yr has a purple vertical line on the left side about 4" from edge and goes too to bottom. Tv works fine and it happens on all inputs. This is 100% unacceptable 

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Samsung Moderator
Samsung Moderator

Re: Purple vertical line on Left side

We are sorry to hear that, could I have your full model number and pictures of your symptoms? 


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Constellation

Re: Purple vertical line on Left side

 

DA5D17DC-A79A-4F0F-8F52-7A89C56181A1.jpeg

 

0A5971CC-DF0A-4710-AFC7-6EA09B319772.jpeg

 

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Samsung Moderator
Samsung Moderator

Re: Purple vertical line on Left side

Service will be required, can you send me a private message with your email address? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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