For the last couple of months, my "flagship" (at the time of purchase) TV's remote repeatedly disconnects. I have had to turn the TV off/on several times, take out batteries, re-pair the remote to the TV, only to have it happen the next day. Seems like a $5K TV should come with a reliable remote.
I'm sorry to hear that, how long has this been occurring? Also what is your current software version?
To better assist you, can you provide the full model code of your TV?
Have you noticed any damages or anything to the remote that may have caused this?
I'd like to have a new remote sent out to you. Can you send me a private message with the serial number of the TV?