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Original topic:

Q90T Screen Tearing - Post 1402 update

(Topic created: 10-20-2020 08:28 PM)
usercZfI9mysH4
Asteroid
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4k, 8k and Other TVs

I have a 75" Q90T and my games began screen tearing at the bottom in game mode after the new 1402 update was pushed out.  I haven't ever had this issue before and it appears to occur in all my games when in game mode.  No issues with movies that I have seen. 

Took a picture of it below it run across the entire screen and effect about the bottom 4 inches of the screen.   

Lines can be clearly seen at the bottom of the pictureLines can be clearly seen at the bottom of the picture

 

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internet
Astronaut
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4k, 8k and Other TVs
you have any luck with samsung support? I have the same issue
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manigma
Asteroid
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4k, 8k and Other TVs

I had exact same issue on my TU8000 even on previous 1304 and its still on 1402 update. I never use game mode because of this.

 

I play on PC via HDMI on RTX2060.

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Solution
usercZfI9mysH4
Asteroid
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4k, 8k and Other TVs

I was able to figure this out.  Apparently Xbox pushed out a new update as well and if you got the Samsung update but not the Xbox update it would turn off your 4K all together.  Once I updated both and tweaked the settings everything began to run normally.  I would also say on some of the older games I turned on the VRR option in the Xbox settings and that fixed the tearing in the older games. Thanks all for responding!

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