cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Q90T Screen Tearing - Post 1402 update

JUMP TO SOLUTION

I have a 75" Q90T and my games began screen tearing at the bottom in game mode after the new 1402 update was pushed out.  I haven't ever had this issue before and it appears to occur in all my games when in game mode.  No issues with movies that I have seen. 

Took a picture of it below it run across the entire screen and effect about the bottom 4 inches of the screen.   

Lines can be clearly seen at the bottom of the pictureLines can be clearly seen at the bottom of the picture

 

1 SOLUTION

Accepted Solutions
Highlighted
Asteroid

Re: Q90T Screen Tearing - Post 1402 update

JUMP TO SOLUTION

I was able to figure this out.  Apparently Xbox pushed out a new update as well and if you got the Samsung update but not the Xbox update it would turn off your 4K all together.  Once I updated both and tweaked the settings everything began to run normally.  I would also say on some of the older games I turned on the VRR option in the Xbox settings and that fixed the tearing in the older games. Thanks all for responding!

View solution in original post

Reply
Loading...
3 REPLIES 3
Highlighted
Astronaut

Re: Q90T Screen Tearing - Post 1402 update

JUMP TO SOLUTION
you have any luck with samsung support? I have the same issue
Reply
Loading...
Highlighted
Asteroid

Re: Q90T Screen Tearing - Post 1402 update

JUMP TO SOLUTION

I had exact same issue on my TU8000 even on previous 1304 and its still on 1402 update. I never use game mode because of this.

 

I play on PC via HDMI on RTX2060.

Reply
Loading...
Highlighted
Asteroid

Re: Q90T Screen Tearing - Post 1402 update

JUMP TO SOLUTION

I was able to figure this out.  Apparently Xbox pushed out a new update as well and if you got the Samsung update but not the Xbox update it would turn off your 4K all together.  Once I updated both and tweaked the settings everything began to run normally.  I would also say on some of the older games I turned on the VRR option in the Xbox settings and that fixed the tearing in the older games. Thanks all for responding!

View solution in original post

Reply
Loading...