Thank you for this info! Support for these models is very limited, please seek support for your area. You can do so here: https://www.samsung.com/us/common/visitcountrysite.html
Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01111046/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.
I just purchased my Tv and I am unable to complete setup because I can't download the terms and conditions. I keep getting "server under maintenance. Please try again later. (2014509-1). I have tried using the remote and mobile phone. I reset the tv and the router. Help
Hi After the last update i can't accept the smart hub terms and conditions. The tv is connected to internet but it gives me unable to connect to server. Please try again later (7).
I did factory reset and router reset but it didn't work.
Tv Model UA55JU7800
When i do a smart hub connection test i get
Samsung Apps Panel( A Problem occured while updating the app or game information.
Please turn the TV off an on , and the try again.(˃) (ERROR7117))
Please be aware that this forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!
Can you please have your friend reach out to us via private message? I would be more than happy to look into this and see if we can get this rectified.