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β08-02-2020
10:14 PM
(Last edited
β08-14-2020
06:55 PM
by
SamsungBri
) in
This just happened to me yesterday. I turned on the TV to this screen. I tried all inputs with no luck. I've had the TV for a little under 3 years. After reading through the Samsung community, I noticed this is a common problem with this model. Everyone's TVs on the forums seem to be having this issue at around the 3 year mark. I use Samsung products in our home and they never have failed us. This was a large purchase for my family. It's really disappointing. Could you please provide a solution?
Solved! Go to Solution.
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β09-03-2020 11:28 AM in
4k, 8k and Other TVsHello there,
I am experiencing vertical coloured lines on my Samsung UN55KS8500FXZA bought in 2016.
The TV has been superb so far until today from nowhere the screen gets dark and coloured vertical lines come up.
Attached image of screen.
Any help is appreciated!
Regards
Prince Kaushal
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β10-09-2020 10:21 PM in
4k, 8k and Other TVsSo I have been using my UN65KS8500F mainly as a computer monitor for the last couple of months with a brand new PC I just built. Today I turned the TV on for the first time in a few weeks and everything was fine, then within about 3 minutes the picture got blurry and had vertical lines showing from anywhere on the screen that wasn't black. Even if I move the mouse cursor, within a few seconds a vertical line will appear and stretch to the top of the screen. I've power cycled the TV, did a hard reset and nothing is fixing this issue.
I'm guessing this is a board issue and not a panel issue, but does anyone have any more info for me to go off of? I know this TV is out of warranty by now. But considering how many Samsung products I own now, and have in the past I would hope they might be able to help me out with getting this repaired.
Lines in Action!!Here is the link to the .gif I made
Empty Desktop
New Lines
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β10-10-2020 02:46 AM in
4k, 8k and Other TVs- Mark as New
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β10-12-2020 09:23 AM in
4k, 8k and Other TVsI have a Samsung UN55KS8000 that I bought brand new from Fry's Electronics a couple of years ago. The TV now will only display vertical blue and green lines. This is beyond disappointing for a TV that cost nearly $1,400 plus $100 in tax. Sent a PM but no response yet. After 15 years of owning Samsung TVs, I may not be buying Samsung products anymore
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β10-16-2020 07:43 PM in
4k, 8k and Other TVsHi,
I have owned the UN55KS8000F Samsung 55" TV for a couple years now, suddenly a few days ago it stopped displaying a picture, sound continued but instead green vertical lines were displayed on the screen: -
I believe the TV is now out of warranty, but this doesn't seem like an adequate lifetime for a TV with the pricetag I paid.
Is there anything that can be done?
Kind regards,
Simon
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β10-18-2020 10:49 AM in
4k, 8k and Other TVsI see there are other similar posts to mine, fairly frequently in fact.
Is there some kind of further action I need to take to get something done?
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β10-27-2020 10:14 AM in
4k, 8k and Other TVsMy four year old UN55KS8000 died yesterday, with the seemingly familiar multicolored vertical bands (sound is OK). I'm out of warranty, but I opened up the case and saw two blown resistors on a board labeled BN96-39234A. I Google'ed and most eBay sources have run dry for this part -- anyone know where I can source one?
FWIW, I'm not the first person to have the exact same resistors die (R043, R044). TV was working fine and died about 2 minutes into turning it on. Come on Samsung!
Thanks!

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β10-28-2020 09:51 AM in
4k, 8k and Other TVsHello, Users. If anyone is experiencing similar symptoms as other users in the post. Please private message one of our moderators with the following information and we will look into this situation further on a case by case basis. http://bit.ly/33ipYnO
Full Model Code:
Serial Number:
Pictures of the Lines:
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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β11-22-2020
02:43 PM
(Last edited
β11-23-2020
05:37 AM
by
SamsungLarryK
) in
Full Model Code: UN55KS8000FXZA
Serial Number: <hidden>
Pictures of the Lines: very betwewen green horizontal from the bottom, and all over and total vertical multicolored

