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Constellation

Remote PC - Screen mirroring

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Hi All,

 

I have recently purchased a Samsung UHD 4K UE50RU7410 Television and I am struggling to connect to my PC.

I have connencted to the same network (TV via wifi, PC via ethernet cable). I have opened Remote Access and selected remote PC but when I type the IP address, user and pass it just say it cannot be connected.

I have allowed the screen sharing on my PC, I have also tried smart view but that only works via WiFi?

I am sure that I have checked the IP address correct and all the user and password is right.

 

Can anyone suggest any solution? (TV is updated...) I would like to share my screen with the smart tv.

 

 

Thank you in advance.

 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Remote PC - Screen mirroring

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Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html. Thanks! 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Remote PC - Screen mirroring

JUMP TO SOLUTION

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html. Thanks! 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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