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Constellation

Remote no longer working with tv

Model code: UN55NU8000FXZA

model no: UN55NU8000F

Type no:UN55NU8000

My remote just quit working with my tv. It powers it on but all other actions lead to a "not available" pop up. I have tried turning my TV on and off multiple times I have attempted holding the return and play button simultaneously and I have also tried new batterys. This tv is less than a year old are there any known other known fixes or do I need to try and bring it in? (under warranty?) Also my samsung soundbar no longer puts out tv audio although it says its connected @

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Remote no longer working with tv

Can you send us a private message to the link with your serial number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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