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Asteroid

Remote not working and red light flashing

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Hello.

Looks like I just fell into the same Remote ‘flashing red, not pairing, not available, tv turning on by itself in the middle of the night’ black hole I’ve seen posted about.  How frustrating!  I have read through the posts and tried everything, yet i cannot get any of the functions to work.  Everything has worked perfectly for over a year.  I’m so confused, please help.

I have UN65KS9500FXZA.

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Astronaut

Re: Remote not working and red light flashing

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Had the same problem and found a solution in a separate forum:

Try pressing the back button + the UP button at the same time for 10-20 seconds.

This will re-pair the remote w/ the TV and fix the issue. Smiley Happy 

View solution in original post

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72 REPLIES 72
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Samsung Moderator
Samsung Moderator

Re: Remote not working and red light flashing

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Are you using the original remote the unit came with?

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Asteroid

Re: Remote not working and red light flashing

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Hi. Yes I am using the original remote.

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Samsung Moderator
Samsung Moderator

Re: Remote not working and red light flashing

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Have you tried replacing the batteries or trying a different remote?

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Asteroid

Re: Remote not working and red light flashing

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Yes, changed batteries twice.  Just ordered new remote, but was wondering.... is the infrared light on tv supposed to stay on all the time?  I’ve never noticed it before, but do now. AND my TV just turned on by itself again. Ugh.

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Constellation

Re: Remote not working and red light flashing

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On my remote I had to hold the back button + play/pause button at the same time until the pairing showed up on the TV. The TV was on when I did this. 

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Astronaut

Re: Remote not working and red light flashing

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I am having this same problem. My remote keeps flashing red light even when tv is off and remote does not work

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Constellation

Re: Remote not working and red light flashing

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Hello, I am having the same problem. Remote #BN59-01301A

 

the remote will not control the TV at all. I purchased this from a Best Buy just over 8 months ago. 

are there specific buttons to push for this remote?

 

I have replaced the batteries several times. Including purchasing new, just to confirm my stock of batteries weren't just old.

 

thank you.

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Samsung Moderator
Samsung Moderator

Re: Remote not working and red light flashing

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Will you please send a private message with the serial number of the TV so I can look into this further? http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Highlighted
Astronaut

Re: Remote not working and red light flashing

JUMP TO SOLUTION

Had the same problem and found a solution in a separate forum:

Try pressing the back button + the UP button at the same time for 10-20 seconds.

This will re-pair the remote w/ the TV and fix the issue. Smiley Happy 

View solution in original post

Reply
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