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Astronaut

Remote note working, red light flashing, unable to re-pair with TV

Help! We have a Samsung QLED QN65 Q6FNAF whose original remote has recently started blinking red and will only work to power the TV on and off. We've tried to re-pair the remote and TV using the instructions on the remote and a solution in another thread on here (holding back button and volume up for 20 seconds). Nothing has worked. A "Not Available" message pops up but that's it. We've changed the batteries twice so it's not that. What else can we do? Is a new remote needed? 

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Samsung Moderator
Samsung Moderator

Re: Remote note working, red light flashing, unable to re-pair with TV

It is possible that the remote no longer works and you would need a new one. You can order a new one at www.samsungparts.com or by calling into 1-800-627-4368. 


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