Tv is as follows:
model code: UN49NU8000
sofware version: T-KTM2AKUC-1131.9,BT-S
Microsoft, Xbox One X
Up to date on all software updates. Checked this afternoon.
Xbox HDMI cord connected to HDMI 2 on the TV.
Have tried plugging the TV and Xbox into seperate circuits in my home, didn't change anything. Both are now powered on the same outlet.
Yes sir. I will try that again. I have not in a while
I tried all other HDMI ports and a different hdmi cable. The problem still persists. It seems to get worse the longer the xbox is running in 4k, ie the screen goes black more frequently for a longer duration each time.
Have you tried going to the Settings of the Xbox One and go to Display & Sound? There you should see the TV resolution set to 1080p. You would need to change it to 4K UHD.
For the love of everything sacred and precious, will one of the Samsung support team please, PLEASE acknowledge that the black screen issue is well known by everyone here and does not have a fix!
I am begging you!
No one here managed to get this issue sorted out, whether our TV is 4 years old or one of the latest.
Gaming is just one frustrating experience on Samsung TVs!
No cable, no setting, no voodoo priest will fix the problem.
So I've officially been able to play in 4K UHD on my 1 X, for as long as I want, no black screen. I still can NOT play in HDR though... What worked was manually turning off the HDR for the input through the external device manager in settings. I am using HDMI port 2.
Im running my 1 X on a 2018 49" NU8000. Nothing else special.
If anyone has a fix to run 4K with HDR, PLEASE LET ME KNOW! I've tried it all. In fact, i tried the workaround i mentioned above before and it didnt work a couple months ago. If anyone has any succes with anything please let me know! Hope this will help you guys at least be able to use 4K.
I READ ON ANOTHER THREAD WHERE A GUY SAID TO GO INTO GENERAL SETTINGS NOT DISPLAY ON YOUR TV, THEN SELECT HDMI EXTERNALL CONNECTION AND MAKE THE FIX... A LOT OF PEOPLE HAVE SAID THIS WORKS...
I have it working fine. However it didn't at first.
You have to change the TV to "Game Mode". Then you can access the HDR options on the TV to turn it on. Then the Xbox One X will recognize it.