cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Ace_ExE
Asteroid

Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I have a 60 inch Samsung LED Smart TV that I got from Costco about a year ago, it's worked perfectly up until today.  I was watching some recipe videos on YouTube, when all of a sudden it starts turning off and on, it's been doing the same thing for the past 4 hours

 

Model #: UN65KU649DFXZA

1 SOLUTION

Accepted Solutions
Black Hole

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

Reply
Loading...
157 REPLIES 157
Kelly_A
Cosmic Ray

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

Try unplugging the TV for a few minutes before trying it again. That should reset it and fix the issue. 

Reply
Loading...
Ace_ExE
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

Tried that last night, before I left for work, I had it unplugged for half an hour, when I plugged it back in, the problem persisted, I unplugged it again and figured I try in the morning when I get home

Reply
Loading...
Ace_ExE
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

Just a quick update, when I got home from work, almost 8hrs ago, I plugged it in, after it being unplugged for 12 hours, and nothing, still the same problem, it is currently unplugged since then

 

And it was plugged into the wall prior to all this trouble 

Reply
Loading...
userBQLSaKuIsb
Constellation

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

After unplugging your TV and letting it set for a few minutes to purge itself and reboot, about 5 minutes, try rebooting your cable box. It worked for me, so far.

Reply
Loading...
Black Hole

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

Reply
Loading...
userHt7wHwDIQW
Constellation

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

Pls. may you help me too. I am having the same issues and it is very very frustrating. The tv keeps turning on and off by itself, has a flashing red light and a continuous clicking sound. 

 

Plssssss help!!!

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

userHt7wHwDIQW, please send us a private message with the full model code and serial number here: Link

Reply
Loading...
Tenfootelvis
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I have the same problem.  My model is 

Samsung UN32EH5300

 

It often works fine from cold for about 30 mins then goes into the persistent off/on cycle.  I've tried unplgging for extended periods (both wall & set) & updating firmware. 

Reply
Loading...
Black Hole

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I am sorry to hear this. How long have you had your unit? 

Reply
Loading...