My 3.5 year old Samsung Smart TV started turning on and off randomingly over a year ago. Now it goes into a constant reboot cycle when I turn it on. I discovered a temporary fix that worked for over a year.
SMACK THE REAR OF THE TV A FEW TIMES.
This may break the reboot cycle and the TV should work. Today the smack works for only a few minutes then the TV goes into the deadly reboot cycle. I have unplugged the TV for the last time and will take a hammer to it before throwing it into the dumpster.
Is anyone considering a class action on this? There are too many people with the same problem for this not to be a manufacturer issue. Samsung refuses to stand behind their faulty products and I think they should bear some responsibility for this. We shouldn't just be left with an expensive brick and another 1K+ bill!
I have a 65KS800 and mine started this turn on and off cycle thing, I can't turn my tv at all...
My tv is not 2 years old yet...
That was the worst expereience I ever had with a product and costumer support...
Never buying TV from samsung again
I came to this thread because I was having the same issue with a TV that was given to me a couple years ago by a friend when she moved away. So there was no hope that I would be able to return it to a store or anything.
I was pretty discouraged reading all of these comments and the unhelpful responses by Samsung personnel. But fortunately, I did find this video that got my TV working again in minutes. All it took was a Phillips screwdriver. I unplugged all cables before removing the cover, and was very careful not to yank on the tiny wires, but only the white plastic piece.
I am now watching a YouTube video, and all seems well now! Hope this helps.