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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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@ jace1113 Let me look into that for you. Please drop a Private Message Here with the serial number of the unit.

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userLxgMXg0dLx
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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My 3.5 year old Samsung Smart TV started turning on and off randomingly over a year ago. Now it goes into a constant reboot cycle when I turn it on. I discovered a temporary fix that worked for over a year.

SMACK THE REAR OF THE TV A FEW TIMES.

This may break the reboot cycle and the TV should work. Today the smack works for only a few minutes then the TV goes into the deadly reboot cycle.  I have unplugged the TV for the last time and will take a hammer to it before throwing it into the dumpster. 

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MitziC
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

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Is anyone considering a class action on this? There are too many people with the same problem for this not to be a manufacturer issue. Samsung refuses to stand behind their faulty products and I think they should bear some responsibility for this. We shouldn't just be left with an expensive brick and another 1K+ bill!

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user86BJzg3uGr
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I have a 65KS800 and mine started this turn on and off cycle thing, I can't turn my tv at all...

My tv is not 2 years old yet...

 

That was the worst expereience I ever had with a product and costumer support...

 

Never buying TV from samsung again

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useryJII9SZXAl
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I am having same problem since last two days. TV is turning on and off within a second. Need Help with a solution.

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userwRabyMEuUB
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Our tv just started doing it this morning.  Watching the news and it's constantly turning off and then right back on.   Very annoying!!!!    

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jace1113
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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 Yes, what can we do to process this action further????? because Samsung it’s not replying to me and has been a while now that I’m having this  problem. 

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userNLEaQyD1VJ
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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I just started having this issue this morning model: UN55HU6950F version TS01

 

Software version:1300

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useruRenNm2lbK
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Samsung you lost a customer !! Whoe

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LuckyCharm253
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

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I came to this thread because I was having the same issue with a TV that was given to me a couple years ago by a friend when she moved away. So there was no hope that I would be able to return it to a store or anything.

 

I was pretty discouraged reading all of these comments and the unhelpful responses by Samsung personnel. But fortunately, I did find this video that got my TV working again in minutes. All it took was a Phillips screwdriver. I unplugged all cables before removing the cover, and was very careful not to yank on the tiny wires, but only the white plastic piece.

I am now watching a YouTube video, and all seems well now! Hope this helps.

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