At first the unplugging truck used to work for me then as it progressed I had to leave it unplugged for longer & linger periods of time til it got to the point I was unplugging for 2-3 day spans....
After watching videos from many who suffer same problem, I took off the back and checked all capacitors and found one that wasn’t working but can’t find it anywhere not even on the SAMWHA website
radial not axial
I have a 55 inch samnsung smart model UN55NU8500f all of a sudden it starts turning off and on its been doing this after trying unplugging. Sound of tv comes up and cut off in 2 seconds.
Hi, a couple weeks ago my UN65KS8500FXZA shut off and will no longer turn on (constantly powercycles before ever fully turning on). I have tried all of the troubleshooting tips in this thread and nothing will work. I am extremely disappointed in how quickly this premium priced device failed. This seems to be a pretty widespread issue with this TV model.
Samsung support, is there anything you can do to remedy this problem?
I have the same model it's been doing the same thing too. I opened up another thread. Did you get it resolved? I'm so upset because it's only been one month since it got out of my amex warranty. Clearly this seems to be a product defect since so many of us are having the same issue. I hope Samsung is able to help us it's a great company. We didn't buy an expensive Samsung TV just so that it goes bad in 2 years
Samsung is going to ask to?
Disconnect one connect.
Plug it directly into a wall socket
Change remote batteries
Make sure there aren't usb or external devices connected.
Unplug it for 15 minutes and try again.
None of that will work though. Clearly there's a bigger quality problem. I wish they would just tell us what the issue is so we can look into fixing it ourselves. Instead of having us set up a service request for which they take 200$ just to diagnose what's wrong with out TV. Clearly they should have an idea since so many people are having the same issue.