cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

model number  is UE40H6400  pls I really need help as my children are frustrating me.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

We have TWO new Samsung tv's. One is a month old and one is 2 days old. The month old one started doing this within 2 weeks. The 2 day old one started the second day. Going to look into returning these as they apparently are worthless 

Reply
Loading...
Highlighted
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I have the same issue!!!! What I dislike is that it's not like we bought a cheap brand and the cost of the TV was expensive!!! Why should the customer be charged when its an internal Issue!!

 

 

Reply
Loading...
Highlighted
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

We have had nothing but problems with customer service at Samsung!! I can't even call it Customer Service. Our TV was doing this very same thing and then the screen just stopped working on 4-22-19. We STILL HAVE NO TV and Samsung has not honored the warranty by resolving this issue. Nobody replies either. I was on the phone for 4+ hours waiting for anyone to answer and I finally hung up and went to bed. Samsung used to be a good name for quality but after this...I am staying away from all things Samsung (phones, dishwashers, tv's...everything). 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

@Olivertwist7   We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I've already done that and nobody has replied. Shocker.

Reply
Loading...
Constellation

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I am having the same issue. On and off on its own for more than 6 months now. 

 

Series 6, 6300

 

Tony

Reply
Loading...
Highlighted
Constellation

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION
Hello, having same issue with my samsung model no: UN55KU6500F. Wont stop turning on and off. Please Help!!
Reply
Loading...
Highlighted
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

JUMP TO SOLUTION

I discovered my firestick remote was doing it to my tv. Just took the bateries out and  in and solved the problem.  Hope this helps. 

Reply
Loading...