I’m having the same problem and would appreciate any help please. I have a 9 Series Curve TV and it constantly turns off and off by itself. I bought it about 2 years ago at Best Buy. I unplugged it from the wall outlet at both 10 minutes and another time for about 8 hours. It did not fix the problem. Can you please help me fix the problem? These are the specifics of the TV:
Model Code: UN65KS9500FXZA
Thank you in advance and I hope to hear from you soon.
I see you have sent us a private message as well userjFTN73AnKH, I'll follow up with you there shortly.
I have the exact same issue. I purchased a Samsung UN55KS8000F in January of 2017 and here I am 2 and a half years later with a useless TV. The repair cost is equal to more than the original purchase price. I have a LG and a Sony flatscreen that are both over 10 years old with no issues. This was my first Samsung and is my last. It’s clear that based on the 22 pages of posts this is a manufacturing defect that Samsung takes zero responsibility for. It’s obsurd that there is this clear trend and they won’t help anyone out who is outside of warranty. At the very least you could offer a replacement at a significant discount. You are setting your brand and reputation on fire. Going forward I will recommend all family and friends to steer clear of your brand. Heading back to Best Buy this week to buy something other than a Samsung.
I’ve been having this problem for two days my TV turned on by itself not sure what the problem is I have tried unplugging it and plugging it back but nothing please help
My Samsung TV was working fine and then all of a sudden started to turn on and off on it's own. I tried unplugging power , didnt work. I unplugged HDMI connection, didnt work. It shouldn't be doing that, especially since I bought it roughly 3 years ago. Not even my old Sony TV of 8 years does that or stopped working for that matter!! I now realize that it's happening to almost all the Samsung smart TV's, with numerous compalints from customers. I'm highly disappointed in Samsung. I even recommended it to several of my friends and family and now theyll have to endure the same issue. Money down the drain.