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userbtZn4Ddqc4
Constellation

Re: Samsung LED Smart TV keeps turning off and on (UN75F6300AF)

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I tried this solution already. It is not working.

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on (UN75F6300AF)

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Understood. The next step would be service, please send us a private message to the link with your serial number. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userrkF3XtI0Su
Constellation

Re: Samsung LED Smart TV keeps turning off and on (UN75F6300AF)

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My solution:

Unplug the wifi card & leave it unplugged.

 

Hardwired LAN works for me, although I've seen the LAN cable as the problems for others power cycling issues...This is how I stumbled upon my solution, after leaving the TV for dead 3 years ago.

 

My situation:

I bought 3 UN32F5500 TV's to use as computer monitors, which all worked fine for the first 6 months.  Then I decided to update the software via wifi & 2 of the 3 TV's began occasionally turning off.  It started out occuring once every few days, then several times a day, with one (just fixed) becoming useless and entering an endless power cycle after the SMART TV logo appeared.

 

FYI:  It's only been a few hours since I found my solution, so things could go bad again, but so far so good.  Will update if things change.

 

Additional info:

I unplugged all interal wires and plugged them back in to make sure they had good connections, but I'm certain it was the wifi card causing the power cycles.

 

After getting the TV to work, I also turned off Anynet as some have said that is the cause of their power cycling issues.

 

Hope this helps OP. 

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userPCl3Hmjs4Y
Constellation

Samsung LED Smart TV keeps turning off and on

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60” smart tv turns off and on repeatedly. Unplugging it doesn’t fix the issue. It happens randomly

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SamDaMan
Astronaut

Screen turning off then on again, multiple times (UN55F6300)

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I am on the latest firmware 2225 dated October 2018.

This was happening a year ago too few times, and having a 5 yr warranty through CostCo, thought will keep an eye on it. Lately its gotten worse (6 times in 15 minutes), but warranty ran out in May.

Any pattern or known solutions for this?

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Samsung Moderator
Samsung Moderator

Re: Screen turning off then on again, multiple times (UN55F6300)

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@SamDaMan If the software is up to date and you've already tried unplugging it for a little bit, service would be the next step. You can locate a local service center here:http://www.samsung.com/us/support/service/location

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Samsung_eIMEPfe
Astronaut

TV problem

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Samsung TV will blink off and on just recently started when I had cable installed

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userrGR01xaPIP
Constellation

Tv turns on and off

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My 2013 65in Samsung smart tv flips on and off and is not responsive to the remote. I’ve tried troubleshooting with sms support but was not able to find a solution. The software is up to date so I’m not sure what else to do

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Samsung Moderator
Samsung Moderator

Re: Tv turns on and off

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If the troubleshooting did not resolve the issue, it will require service. You can find a repair center using the following link:  http://www.samsung.com/us/support/service/location

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userh7EmqvvGLg
Astronaut

Tv turns itself off and back on randomly

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My Samsung Smart LED TV model # UN40J5200AF keeps randomly turning itself off and back on and it's only 2 years old. What can I do to fix the issue? I noticed all the questions asked are responded to by a request for a private message so I don't see the solution

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