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userRaXLimxbpr
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Check your remote. We had the same problem with our TV turning on and off as well as the little red dot flashing. There was corrosion inside the remote where the batteries are connected. As soon as we took the batteries out the TV stayed on. When we put the batteries in the red light started flashing and the tv turned off. It’s the remote so we are ordering a new one. 

 

Hope this helps. 

 

-Jeff 

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userNIxAtYpvZB
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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My tv is doing the same thing and I would love to know how to resolve the problem

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Patrick-Chicago
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Michelle,
Having the same problem with my tv. When I turn it on, it cycles on/off on/off 5-6 times before turning on correctly. I have used the remote and buttons on the side getting the same result.
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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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Could you please provide me with your full model number and serial number in a private message?

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userFpoOJi5ZKj
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Looking for help on this same issue. Model # un43nu6950fxzh

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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We are sorry to hear about this. Please send the serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userox3R9oWynR
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Hello, I’m having the same problem too. Thanks

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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@userox3R9oWynR Have you tried unplugging the unit for 5 minutes? Have you tried plugging it directly into the wall outlet? Does this occur on all sources and inputs?

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userox3R9oWynR
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Yes, I unplugged it for 10 minutes and still the same issue. Thanks

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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@userox3R9oWynR Please send us a private message with the full model code and serial number: Link

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