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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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Please get that to us as soon as you can.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userxpX8dJlBaT
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Same here, I thought Samsung was quality but it appears they have went the marketing route that "QUANTITY IS BETTER INSTEAD OF QUALITY" I have a 24" Samsung Computer monitor that I have had 6 years that works beautifully. My Samsung Smart TV started doing the random off and on 4 months after the 12 month warranty expired. I was told by support the same repetitious "turn it off, unplug it routines" that the techs have been "preaching" on this blog. Been through it several times!! NEVER AGAIN WILL I BUY A SAMSUNG PRODUCT!! i HAVE A LARGE 55" BOOKEND IN THE BACK OF A CLOSET! SAMSUNG WILL NEVER DO "THE RIGHT THING" WITH THOSE OFF AND ISSUES
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CharlesRPhoto
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Hey Mike,

 

Did you ever post a follow up to the fix for your TV? I’m having the same power on/off issue that a ton of Samsung owners seams to be experiencing. My “55 4K curves just started doing this a few days ago. Starts the boot up cycle, samsung logo lights up, screens turns on for a second or two, then TV returns to Standby mode, cycle repeats. It keeps repeating the boot up cycle until I unplug the power cord from the wall outlet.  Very very frustrating for a TV that’s only a year or two old and was not cheap by any means. Thanks in advance for your reply!

 

-Charles

Charles Ravaglia II
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CharlesRPhoto
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Please let me know what the fix was! I’m going through the same exact thing on my “55 4K Curved UN55KS8500FXZA.
Charles Ravaglia II
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AdamTexas
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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unfortunetely, my TV started to turn on/off. Never stops now. Not good.. not sure what to do.

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usermck498VoRF
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Those who wrote that this problem was caused by the tv remote are either stupid or trolling.

It's obvious that the problem must be either in the power unit, probably a defective component used in the manufacturing process, or in the software, in this case pulling a firmware update could fix the problem.

 

In both cases, Samsung's inability to provide a solution is unacceptable.

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userjBO6J8VFee
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Ive had my 55inch for 5 years now.  3 days ago my TV began doing the same thing everyone else has stated.
Call CS & had online help.  Hard reset and it froze during the setup for 3 minutes then shut off again.   Its a little disheartening too invest so much into these TV only to have to pay the same amount to possibly fix them. 

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userJUowULIh8y
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I am having the same problem and it hasnt been two years yet

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userIPnxp5b3o2
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I have the same problem.. I also called Samsung.. They turned it over to a warranty center 150 miles from my house.. They called me and said since it's out of warranty I would have to bring it in for them look at.. It's only 3 years old.. Not Happy... can someone please help... the guy at Samsung said they haven't had any problems with the capacitor... yeah right. 

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user21FpMtRQ1k
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I'm in the same boat. Ks8000f
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