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user21FpMtRQ1k
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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My problem start today.  Bought less than 2 years .  I can't believe a $2000 tv just break down so EASY.   My other cheaper Samsung last so much longer.   I am hoping Samsung can help solve this problem .

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longreeno
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

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SOLVED!!  My Samsung tv has been randomly turning itself on and off for the past few months. I tried every suggestion including changing to a different HDMI port, checking power supply and connections, changing remote batteries, turning off energy saving feature, etc. It’s been extremely frustrating but I was determined to find a solution. And I finally found the fix!!  There is a feature on Samsung TVs called Anynet. This allows you to connect several devices to your tv so that you only need to use a single remote control for all the devices that are connected.  You can access this feature in your tv settings or by a small button labeled Anynet on the Samsung remote. If you are experiencing sudden shut offs, you should disconnect this feature. Since I have a cable box connected to the tv, I use the cable remote anyway and therefore have no use for this feature. After disconnecting Anynet, the tv has not turned itself off again!! Finally, a solution that works!!! Hope this works for you too!!

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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We're glad that you're up and running Smiley Happy 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userC1HRfcsKWg
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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I tried this and so  far it shut off and on again ummm

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user8Dp9lL6vXs
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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It seems this is a common problem....I too have a UN65KS8500FXZA TV doing the same thing. It turns off and on in an  endless cycle. turned off for 12 hours, no change.  I had a geek squad a tech visit yesterday and stated this could cost $1500 to repair and he advised to just go get a new TV!! This is only 2 years old. I am livid with Samsung . 

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userJUowULIh8y
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I have the same model and mine did the same thing.

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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Could you send us a private message with the full model and serial number for the television?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userhSNQZVss9h
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Same issue!  What is wrong with these TV’s!  Please help!  Out if warrantee and paying loads of money for a new tv is out of the question. 

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SpearDaddy
Cosmic Ray

Re: Samsung LED Smart TV keeps turning off and on

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Hey userjUowUlIh8y,

I am curious as to what you plan on doing about your TV. I am assuming the TV is out of warranty and I am positive that the cost of repair is out of the question. I spent last evening checking circuits on the PCB (Main and power supply) and all circuits check out. The Samsung technician was correct in his diagnosis but I believe he was wrong on the cause. He told my wife the control panel was shorted out due to a power surge. I do not buy this for many reasons; first, because we have a whole house line conditioner and surge protection. Secondly, I had the TV and all of the accessories on another surge strip; thirdly, the power supply PCB would be the first to go due to an incoming surge and the PS PCB checked out fine.

I having a hard time swallowing this whole thing; I bought the TV as an investment and to have the TV repaired with a new control panel would cost more than the TV is worth. Samsung is making me feel that TV's are not an investment and they are disposable like a small appliance. I would like to know or see the data on the life expectincy of a Samsung TV in general and specifically the UN65KS8500 and alike.

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