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userSs5xeRMk8t
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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Got the new TV today (exchanged for the same). Had it on all day and no on/off issues as of yet. Based on all of the internet complaints about this issue dating back 10 years, I think I am going to pony up and spend the $250 on the 5 year extended warranty - which I NEVER do on purchases. Hopefully Samsung gets on the ball and figures out the cause of this widespread problem ... soon.

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userjjK2KVogF3
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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Can you assist me with same issue. Tv turns on and off. I unplug and still had the same issue 

 

 

model UN70KU6300f 

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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@userjjK2KVogF3 Please send us a private message with the full model code and serial number: Link

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userZxpGJOvheP
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I just started having this same issue with my tv as well, is there any way to fix this?
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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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@ userZxpGJOvheP I would be happy to investigate further. Can you please send a private message here with the full model and serial numbers of the television: https://bit.ly/2mQxylV

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userYpD8SLKIdi
Constellation

Re: Samsung LED Smart TV keeps turning off and on

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I am having the same problem. The tv keeps turning on and off and even after being shut off it doesn't work. It restarts on its own after being off. It isn't a year old yet.

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Samsung Moderator
Samsung Moderator

Re: Samsung LED Smart TV keeps turning off and on

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@ userYpD8SLKIdi I would be happy to look into it. Please drop a Private Message Here with the full model and serial numbers of the television?

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useroX1ojVE4zv
Astronaut

Re: Samsung LED Smart TV keeps turning off and on

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We are having the same problem too! I can't watch anything and it is getting worse!!!!! 

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SpearDaddy
Cosmic Ray

Re: Samsung LED Smart TV keeps turning off and on

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Dear SamsungMichelle,

What did you do to provide a solution for Ace_ExE and can you share this solution. My TV has the same symptoms and nobody provided me with any solutions except to politely tell me to buy a new TV.

 

Thank you,

Mike

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usernt0LVw5acF
Asteroid

Re: Samsung LED Smart TV keeps turning off and on

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I keep having this problem! My tv is only 2 years old and i never had an issue with it until now...can someone please help me with this issue? I am seriously freaking out...i can't afford to buy another...please tell me this can fixed and rectified with a simple fix.

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