I have Xbox one X with Samsung 49NU8000 which is a 60hz panel. I get flickering when I go in and out of game menus. So far only when free sync is enabled? Xbox and TV settings are all opened up. Is it bc I don’t have a 120hz TV? Any advice? The only way I found to get the flickering to stop is actually disable Freesync but it makes gaming better. Like I said it’s only a few second going in and out of gaming menus like when I pause and unpause.
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I think you need the software update that enables freesync on the 49" version.
The NU8000 does not support FreeSync from our Radeon RX 580 GPU. We tried various combinations of game mode, PC mode, input refresh rates, etc., and FreeSync was never detected as supported.
Update 05/23/2018: Firmware version 1103 has added FreeSync support.
Update 06/08/2018: FreeSync has been tested and the score has been updated. FreeSync was supported from our Xbox One S and our Radeon RX 580 GPU, in 1080p, 1440p and 4k resolutions. FreeSync is activated by enabling the TV's Game mode and FreeSync settings; PC mode is not required. We tested in Ultimate mode because it has the widest range, and we only recommend Basicmode when you experience problems with Ultimate.
Update 10/26/2018: We have received confirmation that the 49" NU8000 does support FreeSync. Since it has a 60 Hz panel, the 1080p VRR range is limited to 60 Hz.
There is a newer software version available, you can find it here: Link
You can update it using a USB flash drive.
You will need an empty USB Flash Drive.
Download the file from the link above
Once it is downloaded, right click on the file and click Extract and then select the base of the USB Flash Drive.
Then plug the USB Flash Drive into the television and navigate to the software update section.
after downloading the firmware to my computer. I open the foler and all I get is and note file and upgrade.sd file is KB size. However when downloading the file size was much larger. I'm getting the prompt to use software to open the file. Any suggestions?