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usert3AaiBhFYV
Asteroid

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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Same issue and the repair is 400 to 1000 bucks. Tv is 2 years old and junk. Samsung will not even acknowledge any issue and the moment I question them in any way they stop communicating. I will never buy a Samsung product again.

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user6stM3OiJfl
Constellation

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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This is super disheartening to hear. Have had mine longer than most (2014) but thi ls issue just started out of no where and researching it im just seeing YEARS of forums and YouTube vids and lawsuits about it and NO fixes. 

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userRKnt26iQWB
Constellation

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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Having the same problem with my Model 6300 [UN75F6300AFXZA.  How can I get this addressed please?

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Samsung Moderator
Samsung Moderator

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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userRKnt26iQWB, please send us a private message with the full model code and serial number here: Link

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useriPfCWOkvpy
Constellation

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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My tv is doing the same thing when I try to turn it on. Just cycles on and off. Doesn't stay on for mor than about one second. I replaced the Power supply board and also the main board. No improvement, same symptoms. Just about out of ideas. Could the screen itself cause this? Model number is UN49KS8500FXZA Version # FA01

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Samsung Moderator
Samsung Moderator

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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@useriPfCWOkvpy, sorry to hear that. May I ask is it still cycling on and off or are you hearing any kind of audio without a picture?

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useriPfCWOkvpy
Constellation

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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just cycles on and off. No audio.

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useriPfCWOkvpy
Constellation

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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If I disconnect the connector on the main board that comes from the power supply board the screen light stays on and power does not cycle on and off but of course there is no picture or sound. Just a backlit screen. Soon as I put that connector back on it starts power cycling.

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Samsung Moderator
Samsung Moderator

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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@useriPfCWOkvpy, mind shooting us a message so we can look into servicing options?

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user015W5G6YRk
Constellation

Re: Samsung SMART TV Turning on and off repeatedely [Model UN55JS8500F ]

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I’m having the same issue with my tv too

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