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Asteroid

Re: Samsung TV Plus Not Working

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I tried changing the dns with no success.  All other network apps work flawlessly.

2020 frame tv 50"

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Astronaut

Re: Samsung TV Plus Not Working

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What are the steps to the DNS settings?

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Astronaut

Re: Samsung TV Plus Not Working

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That was weird. I tried this, didn't work. Changed it back to 'automatic' DNS settings, still didn't work. Shut the TV off and went to do more research on the computer. Came back about 5 minutes later to try something else, and it was working.

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Constellation

Re: Samsung TV Plus Not Working

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What worked for me was: settings - support - self diagnosis - start smart hub connection test. Hope it works for you too. 

 

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Astronaut

Re: Samsung TV Plus Not Working

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nope

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Asteroid

Re: Samsung TV Plus Not Working

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After changing the dns code, spending hours on the phone with Samsung support and finally having a 3rd party visit referred by Samsung and spending 4 hours replacing boards, I've come to the conclusion it's the TV plus app, so I'll have spotty service until the problem is resolved in the app and upgraded...   this really shows how within Samsung, one hand has entirely no communication with the other...

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Astronaut

Re: Samsung TV Plus Not Working

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unplugging the TV for a couple minutes and replugging has worked for me.

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