Original topic:

Samsung TV cannot connect to Samsung server

(Topic created on: 3/29/21 1:40 PM)
userXck4146qq9
Constellation
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4k, 8k and Other TVs

Hello, I have been following the online and TV instructions on how to connect my TV to the internet and each time the message

"Unable to connect to the network." Keeps appearing.  I select the correct network and enter the correct pw and nothing happens.

This suddenly started happening so I exchanged the modem (took the old one to cabel and got a new one).  It still happened so I called cable. The lady walked me through all the steps and she saw no problems on their end.  After a few more tries it worked.  That was last week.  Last night it happened again.  I cannot connect my TV to the network.

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userKxfSyIjYwJ
Asteroid
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4k, 8k and Other TVs

Same thing is happening to me - started recently.  The connection issue comes and goes on its own.  Last night, tried "reset network" - did not work, then later the same night the tv was able to connect to the network.  This morning "unable to connect to network".

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