Original topic:

Samsung TV keeps losing Samsung soundbar and reverts to TV speaker

(Topic created on: 1/16/21 4:04 AM)
userSSqMi5Cu21
Constellation
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4k, 8k and Other TVs

I saw another thread with folks having this same issue but Samsung marked it as resolved. This issue is not resolved. We have a q80 TV to a Samsung sound bar via hdmi Arc. Every other day when turning on the tv, the sound bar doesn't get powered on and therefore reverts to the TV speakers. Then, after turning on the sound bar the TV calls the device Receiver HDMI and not the branded name. After several off and on tv restarts, it'll finally switch back to HDMI arc and picks up the branded name 

Samsung! This is clearly a problem on your end. Folks have paid a lot of money for your TVs and something like this shouldn't be going on still

1 Reply
bunty64
Constellation
Options
4k, 8k and Other TVs

Exactly the same here. Just been reading the various threads on the community boards so know this is a widespread issue.

Samsung...if there isn't a fix for this, please just say so !!. To leave customers racking their brains trying to figure out what on earth is going wrong is unfair. We've spent so much time on this now it's ridiculous.

Just admit, it cannot be fixed, can it ???