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userdkTxPuCotl
Constellation

Samsung UN65NuFXza vertical lines

I bought this television just over 3 months ago and am already having problems, keep getting vertical lines,  sometimes muli colored, sometimes just a single color and white, made sure everything is plugged in correctly and even put on a new hdmi cable, didnt help.  

https://www.youtube.com/watch?v=fkYxjC9-Hu8

anyone know what is causing this,  very disappointed with this purchase, 

Uploaded by sutu1246 on 2019-03-03.
7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Samsung UN65NuFXza vertical lines

Can I have your full model code?

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userdkTxPuCotl
Constellation

Re: Samsung UN65NuFXza vertical lines

UN65NU6900FXZA/ ZA02/ UNU7090

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Samsung Moderator
Samsung Moderator

Re: Samsung UN65NuFXza vertical lines

Give this link a shot. If it does not help then service is recommended.

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userfpAao9n81N
Constellation

Re: Samsung UN65NuFXza vertical lines

buenas noches, mi TV tiene el mismom problema, lo pudiste arreglar con el enlace?

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Samsung Moderator
Samsung Moderator

Re: Samsung UN65NuFXza vertical lines

@ userfpAao9n81N I would be happy to look into this further. What is the model number of the television and does it happen on all sources?

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userdkTxPuCotl
Constellation

Re: Samsung UN65NuFXza vertical lines

thank you, after several phone calls with Samsung they are sending someone to repair it.
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Samsung Moderator
Samsung Moderator

Re: Samsung UN65NuFXza vertical lines

You are welcome. 

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