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userAk8KCvF071
Asteroid

Samsung q70r 4k tv

Sometimes when I turn off my TV, it will turn back on by itself.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Samsung q70r 4k tv

Oh no!  Is there a set top box connected to the television by any chance? Is Anynet+ enabled? 


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userAk8KCvF071
Asteroid

Re: Samsung q70r 4k tv

No, nothing is connected to the TV and I checked the anynet plus settings and the CEC settings and we're both off.

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Samsung Moderator
Samsung Moderator

Re: Samsung q70r 4k tv

Thank you for confirming. please give these steps a try: http://www.samsung.com/us/support/troubleshooting/TSG01108742/

 

If the TV continues to power itself on, please send a private message with the model code and serial number. http://bit.ly/2XERsky



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