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Cosmic Ray

Re: Screen overheating and melting corner of TV - 6300 series LED

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How soon can I expect my TV's to melt or over heat?  One is 8 months old & the other is 3 months old both KU6300.  This is why I upgraded my phone this weekend to NOT A SAMSUNG!!!!!

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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Full name, address, telephone number, e-mail address, model, serial number and the place of purchase.  


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Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I just sent you a message. Please confirm that you received it as soon as possible.

Thanks

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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I did receive it.  I thought that I had responded.  My apologies.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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@userv2zY3LLRaH Are you needing assistance?


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Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have the same problem with my Samsung Series 6 6200.
Melted the bottom right corner. Any assistance with with my problem will be a big help only purchased recently.

 

Model UN50J6200AF
Serial Number <HIDDEN>

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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userb0qY9FVh8h, Please send is a private message so that we can get some additional information.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Yea, this one got a little hot as well...

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Astronaut

Re: Screen overheating and melting corner of TV - 6300 series LED

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My version is the Smart TV 5500 Series.  It isn't getting hot enough to melt the plastic yet but I can feel the heat coming off the screen when I walk by it.  It is concerning for me that it catch fire.  It is that hot to the touch.

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