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Original topic:

Screen overheating and melting corner of TV - 6300 series LED

(Topic created on: 1/2/21 5:35 PM)
patriceh
Constellation
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I own a Samsung LED TV 6300 series. The screen on the TV got so hot it melted the corner of the TV and the screen no longer functions. The TV itself was not on for the majority of the day. The TV was on for maybe an hour or so before it did this. There was no warning from the TV of it over heating. Has anyone else experienced this problem? I've owned the TV for just a little over 2 years and this incident seems as if the TV was not manufactured correctly as it happened completely unwarranted.
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SamsungLou
Samsung Moderator
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I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.


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userDGpAvhE33l
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I just started having this problem... burnt my finger touching the frame! I'm afraid to turn the TV back on...

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SamsungGill
Samsung Moderator
Samsung Moderator
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@userDGpAvhE33l We're sorry to hear that! Please send us a private message so that we can look into this for you: Link

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