cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

So I had my TV melt back in September last year. After a long drawn out process, I was able to use a one time accomodation to cover repair guys coming out to fix the TV. The repair guys were great! The TV, still not. As of a few days ago.....the TV has AGAIN MELTED!!! I'm a long time Samsung buyer and I'm rapidly losing faith. This is unreal to me that Samsung has not pulled a recall on these darn explodey TVs! I'm soon going to have to call again and deal with the outrageously long calls to probably receive a big nope anyways. It's frustrating beyond belief. Stand by your products!

Reply
Loading...
Highlighted
Honored Contributor

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

CoryAllen - Or you could reach out to one of the mods here like outlined above. Which is my recommendation, I may be biased but I like to think we're a bit more helpful than the guys on the phones lol. Shoot me a message here with the below information and I'll see what I can do: http://bit.ly/2igAXKH

 

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone NumberSmiley SadIf Available)
Copy of the Bill of Sale:
 

Model Code:
Serial Number:

Picture of the melted part of the screen:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

Same story here,my parents called and said there tv's picture just went goofy and smelled funny.  Drove over to check it out and the corner was to hot to touch,so unplugged IMMEDIATELY! After some research I found this,but can't imagine what would have happened if they'd have been sleeping when it did this! TV is a  UN55H6203... Something has to be done about this issue,SCARY!!!

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

Could you send us a private message so that we can get some additional information from you http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

I have a Samsung  50 inch smart tv, I bought the tv 6 months ago and a week ago the tv got lines on the screen from side to side. and the left corner got liquid running and it was really hot so I turned it off really scared that will blow up on my face can't believe that happened from a suppose very quality products 

 

Reply
Loading...
Highlighted
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

 Samsung 6200.JPGSamsung 6200 off.JPG

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

Hi Askneram, Please send us a private message with the model and serial number.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

JUMP TO SOLUTION

My screen just began to exhibit the same black circle and upon inspection, the plastic frame burned my finger and the plastic is melted. scary! TV is less than a year oldSmiley Sad

How do I resolve this?

Reply
Loading...