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Wischhusen
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Same thing just happened to mine, only 4 months old and it's only on a couple of times a day. It's even melted the frame of the TV, it could be a fire hazard. What do I do now?

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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Hello, Wischhusen! Please private message us the following information. Thanks!

 

Name:

Street Address:

E-Mail:

Mobile Number:

Home/Alternate Number:

TV Retailer:

TV Model Code:

TV Serial Number:

 

***Attach Proof of Purchase***


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usercROhgLhAOB
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Yes same thing happened when kids were watching TV yesterday may 11, 2018. Scary!!

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usereL8eRGE0BF
Cosmic Ray

Re: Screen overheating and melting corner of TV - 6300 series LED

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Is this issue limited to 6300 series only? Planning on getting MU8500

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user1DrLsnEh6G
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Hi,

 

I have started experiancing the over heating problem of my Samsung Series 7200. I bought it recently & experianced some heat on the screen. So please let me know the work around to avoid the melting of the edges.

 

Best Regards,

Bhargav

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Vm2
Astronaut

Re: Screen overheating and melting corner of TV - 6300 series LED

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Hello Samsung,
We are very upset as our 50 inch Samsung Smart TV all of a sudden showed lines across screen, began smoking, burning in lower left corner, then went black!
We of course turned it off, layer back on & sound works but screen is black!
I do believe that the smoke is not so safe as it stinks like toxic plastics in our home.
We opened all the windows & have fans running.
But we are very disappointed as we own allot of Samsung products & are worried after this & after reading that so many have had the same problem.
Are all of our Samsung products going to overheat, cause a fire or melt & expose us to toxic fumes?
Or have you corrected these problems?
If so what products have the same problem & can wr get replacements before our home burns down or we get sick?

Please send us a full refund or a replacement immediately!

Please also respond to this immediately to <Hidden>

Thank You!
Vernon & Judith Morin
<Hidden>

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Highlighted
mitchothman
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Same here its looking like we will never buy samsung anything again...No way should this be happening its a samsung liability and they should be responsible...I have talked to so many people and they just dont care but I will fight this our home could have caught on fire...Good luck...

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mitchothman
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Same here its looking like we will never buy samsung anything again...No way should this be happening its a samsung liability and they should be responsible...I have talked to so many people and they just dont care but I will fight this our home could have caught on fire...Good luck...

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userdUQXVPzO5K
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have a Samsung 46 inch tv. Model code: UN46D6900. I can get you serial number later. Just now, while watching the news, on the right side edge of the screen, very center turned white. Started to get real hot. I turned off the, but now there is a definite line through the middle of the screen. The t.v. is about 5 yrs old. No other issues. Any ideas what causes this?

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userC3ADNcg5b6
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Serial number is

S/N:<HIDDEN>
Version :AA05

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