Screen overheating and melting corner of TV - 6300 series LED

[SamsungJam]

Thank you.  This has been escalated.  

[SamsungSabrina]

@74Bronco, so sorry to hear this. The exchange coordinator will contact you by the end of the day. 

[user9ZECmT1I6w]

Hello,

I was just informed that a Samsung UN50J6200AF Version  DH03  television that I purchased through Amazon on January 9, 2016 and gave to my parents began to melt around the frame today.  I was informed that the picture went black, and that the screen was glowing red.  My mother then started to smell burning plastic and that is when she realized the frame around the screen was melting.  She proceeded to immediately turn off the television.  This is a big issue that Samsung needs to start making people aware of, and needs to take action immediately just like they did with their washing machines and cell phones.  I hope this gets resolved in a timely manner!

[SamsungJam]

Please send us a private message so that we can assist with this matter.  http://bit.ly/2ihPL97

[userfxYjBPvifD]

I have This same issue, where / how do I begin this process of resolving this issue?

[SamsungGill]

userfxYjBPvifD, please send us a private message so that we can get some information from you: Link

[SamsungGill]

userqPsJexUPDP please send us a private message so that we can get some information from you: Link

[userqPsJexUPDP]

Thank you.  I have sent the private message. 

[SamsungJam]

Please get that to us as soon as you can.  

[CoryAllen]

So I had my TV melt back in September last year. After a long drawn out process, I was able to use a one time accomodation to cover repair guys coming out to fix the TV. The repair guys were great! The TV, still not. As of a few days ago.....the TV has AGAIN MELTED!!! I'm a long time Samsung buyer and I'm rapidly losing faith. This is unreal to me that Samsung has not pulled a recall on these darn explodey TVs! I'm soon going to have to call again and deal with the outrageously long calls to probably receive a big nope anyways. It's frustrating beyond belief. Stand by your products!