So I had my TV melt back in September last year. After a long drawn out process, I was able to use a one time accomodation to cover repair guys coming out to fix the TV. The repair guys were great! The TV, still not. As of a few days ago.....the TV has AGAIN MELTED!!! I'm a long time Samsung buyer and I'm rapidly losing faith. This is unreal to me that Samsung has not pulled a recall on these darn explodey TVs! I'm soon going to have to call again and deal with the outrageously long calls to probably receive a big nope anyways. It's frustrating beyond belief. Stand by your products!
CoryAllen - Or you could reach out to one of the mods here like outlined above. Which is my recommendation, I may be biased but I like to think we're a bit more helpful than the guys on the phones lol. Shoot me a message here with the below information and I'll see what I can do: http://bit.ly/2igAXKH
Best Contact Number:
Alternate Telephone NumberIf Available)
Copy of the Bill of Sale:
Picture of the melted part of the screen:
Same story here,my parents called and said there tv's picture just went goofy and smelled funny. Drove over to check it out and the corner was to hot to touch,so unplugged IMMEDIATELY! After some research I found this,but can't imagine what would have happened if they'd have been sleeping when it did this! TV is a UN55H6203... Something has to be done about this issue,SCARY!!!
I have a Samsung 50 inch smart tv, I bought the tv 6 months ago and a week ago the tv got lines on the screen from side to side. and the left corner got liquid running and it was really hot so I turned it off really scared that will blow up on my face can't believe that happened from a suppose very quality products
My screen just began to exhibit the same black circle and upon inspection, the plastic frame burned my finger and the plastic is melted. scary! TV is less than a year old
How do I resolve this?