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Highjinks
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Guess samsumg support doesn't care about my TV. Juding by the replacement stories i've heard it may not matter anyways. I wonder if they're just got a ton of bad chips in the TV's and just didn't care to stop using them. 

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userCnxq6FiRu6
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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@SamsungJam, I have a similar issue as described by userymzOwOZTsI. Sent you a direct message with the details. 

 

Thanks.

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userPGN5nYFteO
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I bought a Samsung6534 TV on 1/19/16 and the left-side is starting to overheat. I caught it and quickly turned off and unplugged the TV. There was discoloring on the left edge of the screen and the top-left corner was very hot, almost hot enough to burn my hand. What do I do now?
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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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@userPGN5nYFteO Please send me a private message with your contact information and the televisions model and serial number I'm happy to look into your case. 

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userqCgsGHQKqn
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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My TV also melted on the corner of the screen and frame. 

 

I also sent you a message Justin for help. Thank you.

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userl0Q4AHQo4o
Astronaut

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have a 60 inch Samsung.  The sides from top to bottom get really hot after 15min from turning on.  And I just started to notice that both sides of the screen, again, from top to bottom, are beginning to lighten dramatically.  

 

Is this safe?

 

Robert DeLeon

SmartVenue2015@gmail.com

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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@ userl0Q4AHQo4o I would be happy to investigate this further. Can you please send a Private Message here: https://bit.ly/2mQxylV with the full model and serial numbers of the television? 

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mitchothman
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Yes Im convinced as well...Im jus glad my husband was home when this happened...Its a Samsung liabliliy and they keep blowing me off...

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usertWQMW3qk7Q
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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This has happened to me.  No picture just sound. I have contacted Samsung and gave them all the information that needed and they have yet to get back to me. 

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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We haven't gotten the additional information that we had requests.  We had requested that you send us e-mails with the pictures of the television.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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