Could you send us a private message with the transaction number so that we can get this resolved for you?
I was just informed that a Samsung UN50J6200AF Version DH03 television that I purchased through Amazon on January 9, 2016 and gave to my parents began to melt around the frame today. I was informed that the picture went black, and that the screen was glowing red. My mother then started to smell burning plastic and that is when she realized the frame around the screen was melting. She proceeded to immediately turn off the television. This is a big issue that Samsung needs to start making people aware of, and needs to take action immediately just like they did with their washing machines and cell phones. I hope this gets resolved in a timely manner!