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userGQBufpvrAq
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Did anyone actually get help from Samsung on the overheating melting tv’s?

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userRTSAqt37GV
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Hi,

I have Samsung UN50J6200 50-Inch 1080p Smart LED TV that started smoking from one corner while my 5 year old daughter was watching it.  Had I not looked over to see the screen discoloring and heard her yell to me it would have started a fire.  The TV is barely 3 years old!  Judging by the fact that there are 45 pages of replies here I'd say this is a class action lawsuit waiting to happen.  If this doesn't get resolved with a complementary service call and a repair at Samsung's expense I'm calling a lawyer.

 

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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@userRTSAqt37GV  Hey there! I'm glad no one was injured! I want to look into this for you; could you send me photos of the TV as well as the model and serial number via private message?

 

http://bit.ly/2sSxapD


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