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Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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My parent's TV UN50J6300 purchased in 2015 just burned the bottom left corner of frame and panel is damaged.

 

Please advise. @SamsungAl 

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Highlighted
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I had this just occur to my kids today. I have  the tv set up in my small children's room, and I notice vertical and horizontal lines along with the  corner melting, which was extremely hot. Luckily none of my children decided to try to touch it.  I purchased this 6300 series TV only a few years ago, and it's had minimal use for the past 2 years, please assist Samsung!

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