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usernwYfp88sfM
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have the same issue with a JS8500. "bleeding black blotches from the edges" is a good way to describe it. I sent pictures to Samsung. Curious what their response will be. I'm reading around 158 degrees F on the top left edge. I'm worried there might be a catastrophic failure (smoke, sparks, etc...) as other people have mentioned in the community.

 

Kevin

 

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usernwYfp88sfM
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I'm curious, anyone out there having this problem with a full-array TV or is the problem only affecting edge-lit TV's?

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userEgYrGgaAD0
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Hi,

I got a Samsung J5200 50"-Class Full HD Smart LED TV in July 2017, there where cheaper options but I went for Samsung thinking of quality but as many other people in here it overheated and a corner of the tv melted, it has sound but a black screen, this happens only a year and a half later, it is not only a money concern but a safety one, this tv is a fire hazard, I leave this Tv on when I leave for my dog, I'm glad this happened while I was home because it was really hot; I sent a PM to SamsungCole with all the info requested, I need a solution.

Thank you.

 

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Innomas
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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The same just happened today with my 50" 6300 series TV.

A melting spot appeared in the left bottom corner with the horizontal lines through the screen. 

 

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userBOrizGpbEb
Astronaut

Re: Screen overheating and melting corner of TV - 6300 series LED

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My Samsung UN50J6300 Smart TV apparently overheated today and now the screen is black. I had no idea there have been issues of this nature from Samsung TVs or I would not have purchased it three years ago. I called Samsumg today, but of course the representative could not help. It is a shame that the appliances of today are made of such poor quality and craftsmanship. One previous tv I owned lasted approximately 25 years and another one I still use is about 20 years old.

 

Furthermore, I purchased three new Samsung appliances for my kitchen. Two of those appliances have already had issues. In fact, the microwave will need to be replaced or repaired with a $150 part. I will NEVER  buy a Samsung product again. It is ridiculous that companies would manufacture such crappy products and not expect people to spread the word or search online for information. 

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useraQt9RG5qMR
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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We just had the same issue last night. The TV is 6 years old, but I'm still really disappointed in this hardware. Not only is it crazy for a high end TV to fail after 6 years, but this failure mechanism is really scary! This could've started a fire in our house if we hadn't been sitting right there!

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userl0Q4AHQo4o
Astronaut

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have a 60 inch Samsung. The sides from top to bottom get really hot after 15min from turning on. And I just started to notice that both sides of the screen, again, from top to bottom, are beginning to lighten dramatically.

Is this safe?

Robert DeLeon
SmartVenue2015@gmail.com
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userWKMjVEfjR7
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have a Samsung 50" Class Smart LED TV - UN50J6200 TV and it was purchased in October 2015. The lower left hand corner melted and the TV is inoperative. I believe this happened last night with the TV turned OFF while the tV was fine in the morning hours of yesterday when last used.

 

This is a definite fire hazard and after researching this on line this morning, I can see it is a common problem and Samsung is aware of it. This TV and other models affected should be recalled. I want a refund or exchange (non-fire hazard model please) TV. That's only fair seeing you (Samsung) have known about this issue and failed to warn consumers or recalled your defective product.20190304_044254 copy.png

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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Could you send us a private message?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userWKMjVEfjR7
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Information sent as requested.

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