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Sally838
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Tv overheated after using for an hour and melted bottom left corner. Any help if I don't have a receipt? Got this on black Friday last year and will never be able to find it.

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Bobsyouruncle
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I had the same problem occur 2 nights ago to my 6200 TV.  I've unplugged it.  Does my reply get posted to the forum?  How do I send a private message

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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There should be 3 dots in my comment that will allow you to send one Bobsyouruncle.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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AVI
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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I have a 6400 - Model# UN46D6400UFXZA

 

Screen overheats on the top left corner (burning hot) and horizontal lines on the top originating from the over heating spot all along the screen. About 2" starting at the top on the screen all along. Tried letting it cool down and resetting the TV. Problem still persists.

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6300 series LED

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Oh no AVI! Could you send us a private message with the serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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ConcernedFLA
Constellation

Screen Overheating In Corner of TV - 6300 series LED

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Is this an offical Samsung site that will help me prevent the product I bought from burning down my home?

 

MajorConcernedFLA

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userh8TeHjHNJ4
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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has the problem been reolved? i have a client who has a 60H7150 and the top left of the screen is getting hot...no issues with the image yet but he is very concerned

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userc65dVPOD2o
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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The Samsung Support Team is helping me with the problem now.  They were very fast and courteous with their response; please feel free to contact them.

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iamrahben
Constellation

Re: Screen overheating and melting corner of TV - 6300 series LED

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Yes the problem was resolved for me. They replaced my TV.

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kmh451
Astronaut

Re: Screen overheating and melting corner of 50" Samsung Smart LED television

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My Samsung LED TV did this in the bottom right corner as well. Who shall I contact to get this problem resolved? Not sure on how to send message with personal infprmation. Thanks, Kristina

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