We watch over-the-air broadcast channels. Channel frequencies have been changing (thank you FCC), requiring a rescan of the channels to acquire the new frequencies. This used to be an easy task. But now Settings appears to have been 'dumbed down' to only a few choices - Display, Audio, Game, Remote, Network, etc. I have tried repeatedly to find the detailed settings options that were available when we first bought our QLED 65" in November 2018. I push the 'house' key on the remote, scroll left to the 'gear' icon, and the above list of options appears in a left to right string across the bottom of the screen. Did Samsung take away all the advanced setting options because idiots were screwing up their TVs?
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I'm sorry the hear that, so that I may be able to better assist you can I have your full model number? Also, can I have your current software version on the TV?
You'll need to actually select the "gear" icon to bring up the Settings menu. From there, go to Broadcasting > Auto Program > Air.
What you're currently seeing by just hovering over the "gear" icon is a quick settings navigation.
Oh. Well that was simple enough.
However, the Broadcasting function is ghosted out. When I click on it it get - This function is not available, so I cannot scan the broadcast channels.