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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Sorry I'm out of town on a short vacation so I can't answer about the Apps. I will get back to you Monday. All I Remember is a bunch of Apps that I didn't download found out my son did a reset on my smart hub. That's why this whole mess started for me. As much as I read on it seems to point to lines of code for Game Fly.

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KingVilla1955
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Hello, I am having similar issue regarding my Samsung Smart TV model UA49J5200 having a smarthub built in, such as Netflix YouTube etc.

 

But to my surprise I can’t find and how to install any app on my TV. When login into Samsung account I am able to see lot of apps built in but can’t find any option to search or install. 

 

Could anyone help me with this issue? I am trying to install a new different apps, I’m very frustrated.

 

Hope to hear from the experienced members here.

 

Thank you

King Villa 1955
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Samsung Moderator
Samsung Moderator

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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@ usermpg5fllAjY Is it all apps or specific apps? Can you access the built-in apps and stream from them? The model number you provided is an international one. Specifications and features vary from region to region. This media is for US models support and service. If you need further assistance, please reach out to the Samsung office in your region. Here is a link to find their support page and contact information: http://www.samsung.com/visitcountry

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KingVilla1955
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Hello moderator, yes I can access the many built-in apps just fine within the Smart Hub, and they category by Movie, News etc. but there is no function Search function let alone the Install app function. (Although I have gone through all those built in app one by one and by their category but the app I needed is not there)

 

I have done a lot of search both google and YouTube but to why my Samsung smart tv doest have the install app feature.

 

Just for your information, I like to install HBOGO on my tv so that’s I can watch Games of Thrones. (I’m aware that’s I needed VPN, and have HBO account) 

 

Thank you 

King Villa 1955
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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Galaxy7 - Could you please give more details to your fix?  I don't see any red LED light on the TV.  My wi fi router is a floor away, so are you saying there's a red light on THAT?  Do I push "power button" on the TV or on the wi fi router? How do I block cloudfront.net?  Is that done on your computer?  Sorry for many questions. Please clarify, as this sounds good if I can do it right!  Thanks.

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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Turn TV off unplug power wait for Power LIGHT on TV to go off. 

 

(Assuming you know how to sing on to the Router)

On the Router in the firewall settings URL page. I blocked cloudfront.net

 

Turn TV on now let it load. (2 minutes) 

Open Apps. Should have no pictures on the Apps. But you should be able to see a Download button now.

 

Now unblock cloudfront.net. (Delete it)

 

Turn off TV. Turn on TV.

 

Let me know if you need more help. No Problem! 

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Samsung Moderator
Samsung Moderator

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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heyjude, Are you still in need of assistance. Thank you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Yes. I don't know how to sign on to the ATT router.   Much appreciated if you can help me get the Smart hub back! Just keep saying  "updating" but it never does.

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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Do I do the router thing on my laptop, or push buttons on the router itself?
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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Using a computer connected to theAT&T router, open an Internet browser and type 192.168.1.254 to login toweb-based control panel. Enter the password, if required (the password will be on your router unit usually).

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