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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Just been waiting. 

Funny how cloudfront.net blocking no longer works. That was a fast fix...

3 Remote connect. Now I have no Netflix and the Upgrading issue. Really not a good way to troubleshoot. 

Told i have the latest Firmware version. 

UN55HU9000F

SEK-3500U Ver. 1452

Not sure if Samsung knows the latest Version. 

Told the Rep. If you reset the Hub I will no longer be able to download apps. His answer no this will fix the issue. 

 

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ZZ
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Has anyone heard if this problem has been fixed

 

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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Not on mine! I'm just waiting, waiting, waiting. 

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ZZ
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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For 400 dollars seems they would have things working had to go back to my old one connect
It works fine with it
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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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I'll post it. So everyone knows. Just waiting, waiting, waiting. 

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ZZ
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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After dealing with all the people at support for days an many hours they said the sek-3500 is defective now I have to wait for them to send me e-mail on replacing my unit

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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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This has been done before. Only to find out the new one does the same thing. 

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ZZ
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Well that's just great

Let me know if you find anything else out

Really getting frustrated

I have a un55hu9000

 

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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Mine is a UN55HU9000 also. 

 

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Dfunky
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Been watching this forum, looking for answers....thanks to all for doing battle.

I have an UN65F9000 with the same issues when I upgraded to the 3500, so I don't think it is confined to HU models. None of the work arounds even came close to working with my unit. I see modoraters are a little slow with additional information. I'm about ready to pack it up and request a return authorization and credit...should not be this difficult in this day and age to resolve this issue......old 2500 unit workin just fine

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