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userXNbS9NbR0A
Constellation

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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I just spent 2 hours with Samsung support specialist remotely connected to my TV trying to fix the issue, but they were not able to fix it...

 

They also just tried every workaroung mentioned here but to no avail.

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Samsung Moderator
Samsung Moderator

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Can you please send me a private message with your serial number and software version?

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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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I don't see a cloudfront.net under firewall or adv. firewall either
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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Look for BLOCK URL. 

You must type in

Cloudfront.net

To add a block to that website. 

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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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There is no BLOCK URL
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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Still looking for you. 

AT&T WEBSITE. 

What brand router do you have? 

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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Motorola
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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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Not sure if I can post this website address for AT&T. 

You can get a chat or call them. 

Ask how to block a website and then unblock it. They really don't have any good info on that. All I found was blocking a mac address. That would probably work. But its free help and safer for you to call or chat with AT&T. I would hate to mess up the system and cause a problem you don't have now! Sorry but I'll still try to help. 

 

https://www.att.com/esupport/article.html#!/u-verse-high-speed-internet/KM1046601

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heyjude
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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If I get a chat with ATT, what exactly do I ask them?  I would need a specific website to ask about blocking and unblocking.

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galaxy7
Asteroid

Re: Smart Hub Not letting me install apps because "Smart Hub is Upgrading"

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I'm having a problem with my Samsung Smart TV. Downloading Apps. I have a fix that works. What the fix is to block a URL

(that's U. R. L. in case You don't know)

Cloudfront.net

Then unblock it. 

You will have to follow the directions I posted already.  

I would just read those to them.

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